Welcome to LimeSurvey 6! We're thrilled to announce LimeSurvey 6 - our latest version that's easy on the eyes and offers a fresh way in how you interact with online surveys. Intrigued? Let's dive in! The main highlights The main highlights of this new release include: A completely new design system across the platform The new default admin theme for LimeSurvey The new default theme“fruity twentythree” for the survey participant’s view The update of all question types according to the new design Lots of user interface enhancements LimeSurvey in 40+ languages The new design With our focus on your user experience, we've used global components across the platform for a consistent user experience, enabling you to navigate and carry out your tasks easily. From creating your first question to analysing complex data, every action feels a bit simpler and smoother. It is a big step forward in bringing in more clarity and meeting the expectations of the year (‘Fruity‘)twenty-three. The new default admin theme We've engineered a new default admin theme — minimising distractions and bringing in more clarity and focus. From the most important pages, like the dashboard, user management, and survey list, to alerts, tooltips, badges, tables, breadcrumbs, hover and focus states, pagination and buttons, sticky top bars, and back buttons, we touched it all and juiced the whole thing up. What else? Many more limes are coming your way — some minor hints to help you discover the new version. Action buttons All of them are now on the far right side of the tables. Click on the action button to check the next best actions. Survey Settings & Survey Menu We calmed down the survey menu and survey settings design and finetuned all pages from ‘Overview’ to ’Simple plugins’. Some pages still need some 🍋 and are work in progress. While on it, we also cleaned up the top bars a bit. Survey structure We've updated the user interface for a smoother experience. The sidebar, question editor, and settings are all limed up. Activate Survey & Stop Survey Survey activation is now in a straightforward popup. Stopping your survey is easier, with more guidance and user-friendly dialogues. Right-to-left orientation For our right-to-left friends 🕌🐪🏜. All good. We’ve got you covered. You can lime on us in terms of cultural inclusivity and the correct display of text. Bug fixes Apart from the above, we did at least a zillion 🐞 fixes. The new default “fruity twentythree” theme for the survey participants' view Imagine having a survey tool that not only lets you ask the right questions but also presents them in a way that makes your respondents say, "Wow, that was easy!" Stop imagining because we have revamped our world-famous fruity theme, which brings exactly that to your screen with additional color variations. In this major update, we've improved our question types and given them a new look. From simple yes/no questions to more advanced arrays, every question type has been redesigned to offer a more engaging experience for your survey participants. Now, to show you what we are talking about, here is an overview of some question types we have polished up. Remember, this is also what your participants will see. Yes/ No question type List (Dropdown) question type List (Radio) question type List with comment question type Array question type Create your first survey now!It's as easy as squeezing a lime. Sign up Create surveys in 40+ languages Unlimited number of users Ready-to-go survey templates So much more... Array (Numbers) question type Array (Texts) question type Multiple-choice question type Bootstrap buttons question type Star rating question type Ranking question type Ranking with images question type Free text question type Numerical input question type Gender question type Equation question type Date/Time question type LimeSurvey in 40+ languages Imagine reaching out to an international audience in their native language, improving engagement and the quality of your results. LimeSurvey 6 makes it a reality with support for 40+ languages. Here's how this expansion can transform your survey experience: Global Reach: With over 40 languages supported, your surveys can cater to a wider international audience. We are not monkeying (🐒) around. With 40+ languages, we are the most international survey tool, period. 🙉 Improved Response Rate: Surveys in native languages can encourage more people to participate, increasing your response rate. Better Quality Responses: Respondents will likely provide more accurate and in-depth responses in their native language. Cultural Inclusivity: Show your respondents that you value their culture by allowing them to participate in their language. Flexibility: You can easily switch between languages while creating your survey or answering one, ensuring a seamless experience. Parting words We hope you're as thrilled as we are about these new features and improvements. Now it's time to get started with version 6.And get ready to hunt for some serious responses. We hope you gather some fantastic insights. And remember: “Also embrace thee, sour survey insights, for wise man say its the wisest course.“ Happy surveying!- Jan ✌️💚🍋LimeSurvey. The LifeSurvey. Think one step ahead. Step into a bright future with our simple online survey tool Pricing & Plans Get started

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Definitions: Two sides of the same coin Research: it's the beating heart of progress. It fuels innovation, sheds light on unknown territories, and informs decisions. But just as a coin has two sides, so does research: meet Qualitative and Quantitative research, the two dynamic heroes of our story. Qualitative research, the explorer of our duo, seeks to understand the world from the participant's viewpoint. It delves into the depth of 'why' and 'how' a phenomenon occurs, providing insights into people's motivations, thoughts, and feelings. On the other hand, Quantitative research, our numerical navigator, quantifies the data to yield measurable, statistical insights. It asks 'how much' or 'how many', and delivers results in numbers, charts, and graphs. Both types are invaluable, both unique. And both are vital tools in the toolbox of every researcher. Comparison table: Differences between qualitative and quantitative research Qualitative Research Quantitative Research Nature Subjective, exploratory Objective, conclusive Data Non-numerical, descriptive Numerical, statistical Goal Understanding ‘why’, ‘how’ Measuring ‘how much’, ‘how many’ Methods Interviews, observations, case studies Surveys, experiments, polls Analysis Thematic, content, discourse Statistical, mathematical Outcome Deep, rich insights Generalizable results What do qualitative and quantitative research have in common? Is quantitative research better than qualitative? One is not better than the other—the truth, as is often the case, lies somewhere in the middle. Both are powerful in their own right, and both share a common goal: to explore, understand, and contribute to our knowledge. Choosing the appropriate method depends on your research question, objectives, and resources. They are two sides of the same research coin, both offering a wealth of insights. Pros and Cons: When to use qualitative and quantitative research Qualitative and quantitative research are like two arrows in a researcher's quiver, each with its own strengths and weaknesses. Understanding these can help you choose the most appropriate method for your study. a) Advantages of Qualitative Research In-Depth Understanding: It's the Sherlock Holmes of research. Qualitative research probes deep into the matter to extract rich insights and unravel intricate details. Flexible and Adaptive: Unlike rigid survey forms, qualitative research can evolve with the study, enabling the researcher to probe emerging trends in real-time. Contextual: By considering the environment and social norms, qualitative research ensures a holistic view of the phenomena. Human-Centric: It centers on human experiences, emotions, and behaviors, making it ideal for exploratory research. b) Limitations of Qualitative Research Time and Resource Intensive: Conducting interviews or observations requires substantial time, which might be a constraint for some studies. Subjectivity: The presence of the researcher can influence the participant's responses, potentially introducing bias. Non-Generalizable: The findings are context-specific and may not be applicable to the larger population. Requires Expertise: Analyzing qualitative data needs a seasoned researcher with a keen eye for detail. c) Advantages of Quantitative Research Quantifiable: Love numbers? So does quantitative research. It provides measurable data, making it easier to identify trends and patterns. Replicable: The structured approach ensures that the study can be replicated, enhancing the validity of the findings. Generalizable: Large sample sizes allow for generalizations about the population, offering broad insights. Unbiased: The use of statistical techniques helps reduce bias, ensuring objectivity. d) Limitations of Quantitative Research Limited in Depth: While it tells you 'how many,' it doesn't explain 'why.' Less Flexible: The structured format doesn't allow for probing or adapting the study based on participant responses. Decontextualized: Quantitative research may ignore the context, potentially oversimplifying complex phenomena. Requires Large Sample Size: To ensure representativeness and reduce error, quantitative research requires larger samples, which may not always be feasible. e) How Do Qualitative and Quantitative Research Work Together? Qualitative and quantitative research aren't adversaries—they're allies. Think of them as two pieces of a puzzle, each contributing to a comprehensive picture. For instance, a researcher may start with qualitative research to explore a phenomenon, and then use quantitative research to measure the trends observed. f) How to Choose the Best Design? Choosing the right design is like picking the right tool for a job—it depends on your objectives, your questions, your available resources, and your time constraints. Remember, qualitative research is your go-to for exploring 'why' and 'how.' If you seek to understand experiences, behaviors, or the underlying reasons, qualitative is your friend. For measuring 'how much' or 'how many,' or for studying relationships between variables, turn to quantitative research. Consider a mixed-method approach if you want the best of both worlds, but be prepared—it demands time, resources, and expertise. With the right tools in hand, the world of research is your oyster. Let's march on and explore the methods used to gather data in qualitative and quantitative research. Stay tuned! Methods: How to gather data in qualitative and quantitative research Every research endeavor begins with data collection. Both qualitative and quantitative research employ distinct methodologies that speak to their respective goals and applications. a) Qualitative Methods In-Depth Interviews: Like a friendly conversation, these interviews explore a participant's perspectives, experiences, and motivations in detail. They are flexible and allow for follow-up questions. Focus Groups: Think of it as a roundtable discussion. A group of people discusses a topic, providing a variety of perspectives and interactions to analyze. Observations: Actions speak louder than words! This method involves observing participants in their natural environment, capturing behavior that might not emerge in a formal interview. Case Studies: A case study is an in-depth analysis of a single 'case'—it could be a person, a group, or a specific context. It's like the biography of a research subject. Ethnography: Walk a mile in their shoes. Ethnography involves immersing oneself in the participant's environment to understand their culture, behaviors, and interactions. b) Quantitative Methods Surveys: A classic! Surveys can collect data from a large group using pre-determined questions, making it easier to quantify and compare responses. Experiments: Cause-effect relationship, anyone? Experiments manipulate one variable to study its impact on another, offering conclusive evidence. Observational Research: Observational research in a quantitative context involves systematic collection and categorization of observed data to derive statistical insights. Secondary Data Analysis: Why reinvent the wheel? This method involves analyzing data collected by someone else. Think census data or company reports. Longitudinal Studies: Time travel, the research way! Longitudinal studies collect data over an extended period to track changes and detect trends. Next, let's delve into how we make sense of all this data—welcome to the world of data analysis! Create your first survey now!It's as easy as squeezing a lime. Sign up Create surveys in 40+ languages Unlimited number of users Ready-to-go survey templates So much more... Data Analysis: How to Analyze Qualitative and Quantitative Data After collecting data, the next crucial step is data analysis, where we transform raw data into meaningful insights. Both research types use different analytical approaches that complement their distinct objectives and data characteristics. a) Qualitative Data Analysis Qualitative data analysis is all about understanding the context, meaning, and patterns hidden within the data. This is often done through: Thematic Analysis: This method involves identifying and analyzing patterns (or 'themes') within the data. Researchers meticulously go through the data, annotating and grouping segments of text by theme. Narrative Analysis: Stories reveal a lot! In narrative analysis, researchers explore participants' narratives to understand their experiences and perspectives. Discourse Analysis: Beyond what is said, how it is said matters. Discourse analysis looks at the language used, considering factors like sentence structure, word choice, and conversation flow. Grounded Theory: The theory grows from the data! Grounded theory uses iterative data collection and analysis to develop theories rooted directly in the collected data. Content Analysis: In content analysis, qualitative information (like text or media) is categorized and counted to identify patterns and frequencies. b) Quantitative Data Analysis Quantitative data analysis aims to quantify relationships between variables and generalize findings. This can be achieved through: Descriptive Statistics: These give a summary of the data through measures like mean, median, mode, and standard deviation. Inferential Statistics: Want to make predictions? Inferential statistics uses sample data to make predictions about a population or test hypotheses. Regression Analysis: Regression models the relationship between a dependent variable and one (or more) independent variables. Factor Analysis: Factor analysis groups related variables together, reducing the data's dimensionality and making it more manageable. Time Series Analysis: Time matters! Time series analysis examines data points collected over time to identify trends or cycles. Validity and Reliability Validity and reliability are two critical considerations in both qualitative and quantitative research. These are the pillars that uphold the quality of research findings and conclusions. Validity relates to the accuracy and truthfulness of the research findings. It's about whether the research genuinely measures what it intends to measure. In qualitative research, this is often ensured through credibility, transferability, confirmability, and dependability. In contrast, quantitative research uses internal and external validity. Reliability refers to the consistency and repeatability of the research results. If the research were to be replicated under similar conditions, the findings should be more or less the same. In qualitative research, reliability is ensured through dependability, while in quantitative research, reliability is measured using tools like Cronbach’s Alpha. Sample Size The sample size in a research study can greatly influence the results. Qualitative research typically uses smaller sample sizes, as it is more focused on understanding concepts, thoughts, and experiences in-depth. On the other hand, quantitative research often requires larger sample sizes to ensure the findings' statistical significance. Questions The type of questions asked in qualitative and quantitative research also differ greatly. Qualitative research questions are often open-ended, exploratory, and focus on the participants' experiences and perspectives. Here are a few examples: Can you describe your experience using our mobile app? How did you feel when you first started using our product? What factors influenced your decision to purchase from our brand? Can you tell us about a time when our customer service exceeded your expectations? In what ways has our product impacted your daily routine? On the other hand, quantitative research questions are more closed-ended, looking for specific, measurable answers. Here are some examples: On a scale of 1-10, how satisfied are you with our product? How many times a week do you use our service? Would you recommend our product to a friend or colleague? (Yes/No) How much time do you spend on our website during a typical visit? Which feature of our product do you use the most? (Multiple choice) These questions demonstrate the distinct objectives and outcomes of qualitative and quantitative research. Now, let's delve into real-world examples across various sectors to see these research methods in action! Examples Each research method has its unique merits, and this is illuminated when we look at them in specific contexts. Here's how qualitative and quantitative research can be applied across various fields: a) Healthcare examplesIn healthcare, qualitative research may be used to understand patient experiences with a specific treatment, where they can share their feelings and perceptions freely. On the other hand, quantitative research can be used to measure the effectiveness of a new drug, with concrete data like patient recovery rates. b) Nursing examplesNursing research might employ qualitative research to understand the experiences of patients living with chronic illness, gathering rich, detailed narratives. Quantitative research may be used to identify patterns, like the impact of a new hygiene protocol on the rate of hospital-acquired infections. c) Psychology examplesIn psychology, qualitative research can be used for in-depth exploration of complex phenomena like stress perception. Quantitative research, on the other hand, is often used to test hypotheses, like the correlation between sleep duration and cognitive performance. d) UX examplesUser Experience (UX) researchers often use qualitative research to get rich insights about a user's experience with a product, often using techniques like user interviews. Quantitative research can provide hard numbers on usage patterns, like the percentage of users who abandon their shopping carts. e) Marketing examplesMarketing teams may use qualitative research to delve into consumer attitudes towards a brand or product. Quantitative research can be used to track measurable outcomes, like the impact of an ad campaign on sales numbers. f) Social work examplesIn social work, qualitative research can offer a detailed understanding of the experiences of individuals in a community. Quantitative research can provide data on larger-scale patterns, like the prevalence of unemployment in that community. g) Sociology examplesSociologists may use qualitative research to understand the dynamics within a particular social group, with in-depth interviews. Quantitative research can provide broader trends in society, like the correlation between education levels and income. h) Education examplesEducational researchers can use qualitative research to understand the experiences and challenges of students in a classroom setting. Quantitative research can provide measurable outcomes, like the impact of a teaching method on standardized test scores. i) Counseling examplesIn counseling, therapists may use qualitative research to understand a client's personal narrative better. Quantitative research can help in measuring the effectiveness of a specific therapeutic intervention. j) Criminal justice examplesCriminal justice researchers might use qualitative research to understand the experiences of individuals in the justice system. Quantitative research can provide hard data on crime rates or the effectiveness of a rehabilitation program. k) Law examplesIn law, qualitative research can be used to understand the experiences and perspectives of individuals involved in a legal case. Quantitative research may be used in broader legal research to identify patterns or correlations, like the relationship between certain laws and crime rates. Psychology Finally, let's turn our gaze towards psychology, a field where both qualitative and quantitative research play vital roles. Psychology, as a discipline, studies human behavior and the mind. Both qualitative and quantitative research approaches contribute to its breadth and depth. Qualitative research in psychology might involve studying a small group of individuals with a rare psychological condition, using in-depth interviews to gather rich and detailed data. It can help explore intricate phenomena such as emotions, thought processes, or experiences that are difficult to capture with numerical data. On the other hand, quantitative research in psychology might involve testing a hypothesis about the impact of screen time on attention span across a large sample size, using structured methods like surveys or experiments. This approach allows for statistical analysis, which can highlight patterns, correlations, or cause-and-effect relationships. Together, qualitative and quantitative research methods help paint a complete picture, providing both the detailed context and broad trends needed to advance psychological understanding. Conclusion In this blog post, we've taken a deep dive into the world of qualitative and quantitative research. We've seen that these two methodologies, while distinct, often complement each other to provide a well-rounded understanding of the research question at hand. We hope this article provides a solid foundation for understanding qualitative and quantitative research, their unique strengths, weaknesses, and their application across various fields. Remember, whether you're conducting qualitative or quantitative research, LimeSurvey has the powerful tools you need to design and carry out your study. Try LimeSurvey now, and take your research to the next level! Think one step ahead. Step into a bright future with our simple online survey tool Pricing & Plans Get started

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Survey questions Surveys are the doorway to understanding — the pulse of your market, the sentiment of your employees, and the satisfaction of your customers. But what makes this doorway effective? A well-crafted question. With a myriad of types and categories at your disposal, creating a compelling survey can feel like navigating through a maze. Fear not, curious explorer! In this guide, we'll equip you with everything you need to formulate the perfect survey questions. Remember, every step we take in this journey is geared towards a single goal — making your voice heard, and more importantly, understanding the voices that respond. Survey questions: List of types and categories The diversity in survey questions is what makes them a potent tool in your research arsenal. Let's uncover the various types that you can leverage, each with its unique flavor and purpose: Dichotomous Questions (Yes or No) These questions are simple and straightforward, requiring just a "yes" or "no" response. For instance, a tech company might ask, "Have you used our new mobile app?" Multiple-Choice Questions Great for when there are several potential answers but respondents need to select just one. An online store could ask, "Which method of payment did you use for your most recent purchase? (Credit Card, Debit Card, PayPal, Cash on Delivery)" Numerical Questions Numerical questions require respondents to provide a number as their answer, often related to age, quantity, or ranking. A fitness app might ask, "How many days per week do you exercise?" Nominal and Ordinal Questions Nominal questions offer categories with no inherent order, like "Which social media platform do you use the most? (Facebook, Twitter, Instagram, LinkedIn)". Ordinal questions provide ordered choices, such as "How would you rate your experience with our customer service? (Excellent, Good, Fair, Poor)". Rating Scale Questions Rating scale questions allow respondents to rate an experience on a scale, such as 1-5 or 1-10. For instance, a restaurant might ask, "On a scale of 1-10, how would you rate your dining experience?" Ranking Order Questions When you need to gauge preference or importance among options, ranking order questions are the way to go. A software company might ask, "Please rank these software features in order of importance: Speed, User-friendliness, Cost, and Customer Support." Likert Scale Questions Likert scale questions allow respondents to indicate their agreement or disagreement with a series of statements. An e-commerce website might ask, "I find the website easy to navigate: Strongly Agree, Agree, Neutral, Disagree, Strongly Disagree."You can also check out our article on Likert-Scales here. Matrix Questions Matrix questions let you collect multiple data points in one question. For instance, a product satisfaction survey might include a matrix question like "Please rate the following characteristics of our product: Price, Quality, Appearance, Packaging, etc." Dropdown Questions Dropdown questions are perfect when you have a long list of options. A survey about automobiles might include a dropdown question like, "From the dropdown menu, please select the make of your current vehicle." Demographic Questions Demographic questions offer insights about respondents like age, gender, income, and education. An example would be "What is your age bracket? (18-24, 25-34, 35-44, 45-54, 55+)". Image Choice Questions Image choice questions let respondents express their opinions using visuals. A clothing brand could include images of different styles and ask, "Which of these styles do you prefer?" Benchmarkable Questions Benchmarkable questions let you compare your data with industry standards. An example is the Net Promoter Score (NPS) question, "On a scale of 0-10, how likely are you to recommend our company to a friend or colleague?"In case you want to read more about the NPS, check out our article on this topic. Matrix Table Questions Matrix table questions offer a more detailed view of different aspects of a single topic. An airline might ask you to rate your satisfaction with several aspects of your flight, from booking to arrival, on a scale of 1-5. Open- and Closed-ended Questions Closed-ended questions provide fixed options for respondents, such as "Did you find what you were looking for today? (Yes, No)". Open-ended questions, on the other hand, allow for open-text responses like, "What improvements would you suggest for our website?" We'll dig deeper into the practical applications of these question types in the next section. Stay tuned for more enlightening insights! Ideas on what to ask Crafting the right survey questions is both an art and a science. It's a skill that requires understanding your objectives and your audience. Below are some fundamental considerations to stimulate your thought process: Identify Your Goals: Before jotting down your questions, take a moment to define what you intend to achieve with your survey. Are you seeking customer feedback about a product? Do you want to understand your employees' job satisfaction levels? Or, are you trying to gauge the effectiveness of a recent event? Know Your Audience: Understand who will be answering your questions. The language, tone, and type of questions you use should be tailored to fit your respondents. For instance, the questions you ask your employees would be different from those you ask your customers. Keep it Simple and Relevant: Keep your questions clear, simple, and relevant to your survey goals. Avoid technical jargon and ensure that each question contributes to achieving your survey's objectives. Strike a Balance: Include a mix of open-ended, closed-ended, and scaled questions. This way, you not only obtain specific data but also invite respondents to share their thoughts and experiences. Test Your Questions: Before sending out your survey, test it with a small group to ensure the questions are understood as intended. This will help you catch any confusing or leading questions. Create your first survey now!It's as easy as squeezing a lime. Sign up Create surveys in 40+ languages Unlimited number of users Ready-to-go survey templates So much more... Examples of common survey questions Now that we've covered the basics, let's jump into examples for different scenarios. Below, we'll share some common survey questions for various sectors and purposes: Survey Questions for Market Research How did you learn about our product/service? How likely are you to purchase our product/service again? What do you like most about our product/service? What improvements would you suggest? Survey Questions for Employees On a scale of 1-10, how satisfied are you with your job? How strongly do you agree with this statement: "I feel valued at work." Do you feel your work contributes to the company's goals? What suggestions do you have for improving the workplace? Survey Questions for Students On a scale of 1-5, how would you rate the effectiveness of the teaching methods used in the course? What did you find most challenging about this course? What suggestions do you have for improving the course? Survey Questions for Universities How well does our program meet your educational goals? How would you rate the quality of teaching provided in your course? What improvements would you suggest for our course structure? How effective do you think the current course assessment methods are? Are the learning resources provided, including library and online resources, sufficient and helpful? Survey Questions for Schools and Teachers How satisfied are you with the learning environment at school? On a scale of 1-10, how would you rate your teacher's teaching effectiveness? Do you feel your concerns are addressed promptly and effectively? How comfortable do you feel voicing your opinions in class? What would you suggest to make the school environment more engaging? Survey Questions for Events How did you hear about our event? How satisfied were you with the event's organization? Would you attend a similar event in the future? What did you like most about the event? What suggestions do you have for improving future events? Survey Questions for Businesses How often do you use our product/service? What factors influence your decision to choose our product/service? Is there anything we could do to improve your experience with our product/service? What additional features would you like to see in our product/service? How would you compare our product/service with others in the market? Survey Questions for Marketing Where do you usually find out about our new products/services? How well does our marketing communicate the benefits of our product/service? Are our marketing messages clear and easy to understand? How much do our marketing efforts impact your decision to purchase our products/services? What type of marketing content do you find most appealing or persuasive? Survey Questions to Ask About a Product What do you like most about our product? Is there anything you dislike about our product? What improvements would you suggest for our product? How does our product meet your needs compared to alternative products? If you could change one thing about our product, what would it be? Survey Questions for Customer Satisfaction On a scale of 1-10, how satisfied are you with our product/service? How likely are you to recommend our product/service to a friend? How can we improve your experience? What aspect of our service exceeds your expectations? What aspect of our service could be improved? Survey Questions About Social Media How often do you interact with our posts on social media? How useful do you find the information we share on social media? What type of content would you like to see more of on our social media platforms? Do you feel engaged with our brand on social media? How often would you like to see updates/posts from us on social media? Survey Questions for Kids What is your favorite activity in school? Who is your favorite character in our program/book? What would make our program/book more enjoyable for you? If you could change something about school, what would it be? What do you like most about our book/program? Survey Questions for Health Care and Hospital Satisfaction How would you rate the quality of care you received? How satisfied were you with the communication from our medical staff? How can we improve our service? How would you rate the comfort and cleanliness of our facility? Did you feel cared for and respected by our staff? Wording best practices: How to write survey questions Crafting questions for your survey is both an art and a science. The power of the right questions can unlock rich insights, while unclear or biased questions can lead to skewed results. So, let's dive in to discover the best practices to pen your survey questions. Keep It Simple, Smarty (KISS) Your questions need to be straightforward and simple. Avoid jargon, acronyms, or complex words. The goal is to make the respondent understand the question quickly, without having to read it twice. Example: Instead of asking "How would you appraise our service?" opt for "How would you rate our service?" Be Specific Broad questions can lead to broad answers, which might not give you the specific data you're looking for. Make sure your questions are targeted and clear. Example: Instead of "Do you like our products?" ask "Do you like our new spring collection?" Avoid Double-Barreled Questions Double-barreled questions ask about two topics but allow for only one response. This can confuse respondents and skew your data. Example: Instead of "Do you like our pricing and product quality?" break it down into "Do you like our pricing?" and "Do you like our product quality?" Avoid Leading and Loaded Questions Leading questions point respondents in a specific direction, while loaded questions contain an assumption. Both types can bias your survey results. Example: Instead of "Don't you think our app is user-friendly?" ask "How would you rate the user-friendliness of our app?" Provide a Neutral Option Sometimes respondents don't have a strong opinion either way. By providing a neutral option, you give them a choice without forcing them to lean in a direction they don't genuinely feel. Consider Using Open-Ended Questions These types of questions allow respondents to provide more detailed feedback. However, use them sparingly as they require more effort to answer. Example: "What features would you like to see added to our product?" Test Your Questions Finally, test your questions with a small group before sending out the survey. This can help you spot confusing or poorly worded questions. How many questions should be in a survey? Finding the Goldilocks number of questions for your survey - not too many, not too few - can be a tricky task. The optimal number depends on your survey's complexity, the time you expect respondents to have, and the type of questions asked. As a rule of thumb, a survey should take no longer than 5-10 minutes to complete, which typically equates to around 10-20 questions. What question order is best? Ordering your questions correctly can have a significant impact on response rates and the quality of feedback you receive. Here are a few tips to consider: Start with broad and general questions. These serve as a warm-up and are typically easier for respondents to answer. Move to more specific questions. Once you have set the stage, you can delve into the specifics. Place sensitive or potentially off-putting questions near the end. This ensures that you don't alienate respondents early. End with demographic questions. These questions are often seen as less interesting, but they are essential for data segmentation. Survey questions about personal information Gathering personal information in your survey can help you segment your data and understand your audience better. But it's important to respect your respondents' privacy. Only ask for information that's absolutely necessary and always inform respondents why you're asking for it. Examples of such questions include "What is your age range?" or "What is your employment status?" "What is your gender?" Survey question Asking about gender nowadays in a survey can be delicate, and it's essential to approach this question with sensitivity. An inclusive way to ask this question is to provide multiple choices beyond just 'male' and 'female', such as 'prefer not to say' and 'other (please specify)'. Example: "Which of the following best describes your gender? (1) Male (2) Female (3) Prefer not to say (4) Other (please specify)" Survey question templates Templates can be a great time-saver when creating a survey. Here are a few basic templates to get you started: Satisfaction questions: On a scale of 1-10, how satisfied are you with [product/service]? How would you rate your overall experience with [product/service]? How likely are you to recommend [product/service] to a friend or colleague? How satisfied were you with our customer service interaction? Are you satisfied with the quality of [product/service]? Usage questions: How often do you use [product/service]? How frequently do you purchase [product/service]? On average, how many times a week do you use our [website/app]? How often do you use [specific feature] in our [product/service]? How often would you say you need to use our [product/service]? Comparison questions: How does [product/service] compare to similar options on the market? In comparison to our competitors, how would you rate the value for money of our [product/service]? How would you compare the quality of our [product/service] to others you have used? Would you say our [product/service] meets your needs better than other options you've tried? How does our customer service compare to that of other companies you've interacted with? Improvement questions: What can we do to improve [product/service]? Are there any features you would like us to add to our [product/service]? What changes would most improve our [product/service]? How could we make our [product/service] more useful for you? If you could change one thing about our [product/service], what would it be? Survey questions generator If you're struggling to come up with the perfect questions for your survey, LimeSurvey has got your back! Our powerful Survey Questions Generator can help you create compelling, effective questions in no time. There you have it! The art of creating powerful survey questions demystified. Remember, the key to a successful survey is not only asking the right questions but asking them the right way. So, now that you're armed with these tips and tricks, it's time to create your own knockout survey! Try out LimeSurvey now! Happy surveying! Think one step ahead. Step into a bright future with our simple online survey tool Pricing & Plans Get started

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- Category: Knowledge
Survey research The world of research is vast and complex, but with the right tools and understanding, it's an open field of discovery. Welcome to a journey into the heart of survey research. What is survey research? Survey research is the lens through which we view the opinions, behaviors, and experiences of a population. Think of it as the research world's detective, cleverly sleuthing out the truths hidden beneath layers of human complexity. Why is survey research important? Survey research is a Swiss Army Knife in a researcher's toolbox. It’s adaptable, reliable, and incredibly versatile, but its real power? It gives voice to the silent majority. Whether it's understanding customer preferences or assessing the impact of a social policy, survey research is the bridge between unanswered questions and insightful data. Let's embark on this exploration, armed with the spirit of openness, a sprinkle of curiosity, and the thirst for making knowledge accessible. As we journey further into the realm of survey research, we'll delve deeper into the diverse types of surveys, innovative data collection methods, and the rewards and challenges that come with them. Types of survey research Survey research is like an artist's palette, offering a variety of types to suit your unique research needs. Each type paints a different picture, giving us fascinating insights into the world around us. Cross-Sectional Surveys: Capture a snapshot of a population at a specific moment in time. They're your trusty Polaroid camera, freezing a moment for analysis and understanding. Longitudinal Surveys: Track changes over time, much like a time-lapse video. They help to identify trends and patterns, offering a dynamic perspective of your subject. Descriptive Surveys: Draw a detailed picture of the current state of affairs. They're your magnifying glass, examining the prevalence of a phenomenon or attitudes within a group. Analytical Surveys: Deep dive into the reasons behind certain outcomes. They're the research world's version of Sherlock Holmes, unraveling the complex web of cause and effect. But, what method should you choose for data collection? The plot thickens, doesn't it? Let's unravel this mystery in our next section. Survey research and data collection methods Data collection in survey research is an art form, and there's no one-size-fits-all method. Think of it as your paintbrush, each stroke represents a different way of capturing data. Online Surveys: In the digital age, online surveys have surged in popularity. They're fast, cost-effective, and can reach a global audience. But like a mysterious online acquaintance, respondents may not always be who they say they are. Mail Surveys: Like a postcard from a distant friend, mail surveys have a certain charm. They're great for reaching respondents without internet access. However, they’re slower and have lower response rates. They’re a test of patience and persistence. Telephone Surveys: With the sound of a ringing phone, the human element enters the picture. Great for reaching a diverse audience, they bring a touch of personal connection. But, remember, not all are fans of unsolicited calls. Face-to-Face Surveys: These are the heart-to-heart conversations of the survey world. While they require more resources, they're the gold standard for in-depth, high-quality data. As we journey further, let’s weigh the pros and cons of survey research. Advantages and disadvantages of survey research Every hero has its strengths and weaknesses, and survey research is no exception. Let's unwrap the gift box of survey research to see what lies inside. Advantages: Versatility: Like a superhero with multiple powers, surveys can be adapted to different topics, audiences, and research needs. Accessibility: With online surveys, geographical boundaries dissolve. We can reach out to the world from our living room. Anonymity: Like a confessional booth, surveys allow respondents to share their views without fear of judgment. Disadvantages: Response Bias: Ever met someone who says what you want to hear? Survey respondents can be like that too. Limited Depth: Like a puddle after a rainstorm, some surveys only skim the surface of complex issues. Nonresponse: Sometimes, potential respondents play hard to get, skewing the data. Survey research may have its challenges, but it also presents opportunities to learn and grow. As we forge ahead on our journey, we dive into the design process of survey research. Limitations of survey research Every research method has its limitations, like bumps on the road to discovery. But don't worry, with the right approach, these challenges become opportunities for growth. Misinterpretation: Sometimes, respondents might misunderstand your questions, like a badly translated novel. To overcome this, keep your questions simple and clear. Social Desirability Bias: People often want to present themselves in the best light. They might answer questions in a way that portrays them positively, even if it's not entirely accurate. Overcome this by ensuring anonymity and emphasizing honesty. Sample Representation: If your survey sample isn't representative of the population you're studying, it can skew your results. Aiming for a diverse sample can mitigate this. Now that we're aware of the limitations let's delve into the world of survey design. Create your first survey now!It's as easy as squeezing a lime. Sign up Create surveys in 40+ languages Unlimited number of users Ready-to-go survey templates So much more... Survey research design Designing a survey is like crafting a roadmap to discovery. It's an intricate process that involves careful planning, innovative strategies, and a deep understanding of your research goals. Let's get started. Approach and Strategy Your approach and strategy are the compasses guiding your survey research. Clear objectives, defined research questions, and an understanding of your target audience lay the foundation for a successful survey. Panel The panel is the heartbeat of your survey, the respondents who breathe life into your research. Selecting a representative panel ensures your research is accurate and inclusive. 9 Tips on Building the Perfect Survey Research Questionnaire Keep It Simple: Clear and straightforward questions lead to accurate responses. Make It Relevant: Ensure every question ties back to your research objectives. Order Matters: Start with easy questions to build rapport and save sensitive ones for later. Avoid Double-Barreled Questions: Stick to one idea per question. Offer a Balanced Scale: For rating scales, provide an equal number of positive and negative options. Provide a ‘Don't Know’ Option: This prevents guessing and keeps your data accurate. Pretest Your Survey: A pilot run helps you spot any issues before the final launch. Keep It Short: Respect your respondents' time. Make It Engaging: Keep your respondents interested with a mix of question types. Survey research examples and questions Examples serve as a bridge connecting theoretical concepts to real-world scenarios. Let's consider a few practical examples of survey research across various domains. User Experience (UX) Imagine being a UX designer at a budding tech start-up. Your app is gaining traction, but to keep your user base growing and engaged, you must ensure that your app's UX is top-notch. In this case, a well-designed survey could be a beacon, guiding you toward understanding user behavior, preferences, and pain points. Here's an example of how such a survey could look: "On a scale of 1 to 10, how would you rate the ease of navigating our app?" "How often do you encounter difficulties while using our app?" "What features do you use most frequently in our app?" "What improvements would you suggest for our app?" "What features would you like to see in future updates?" This line of questioning, while straightforward, provides invaluable insights. It enables the UX designer to identify strengths to capitalize on and weaknesses to improve, ultimately leading to a product that resonates with users. Psychology and Ethics in survey research The realm of survey research is not just about data and numbers, but it's also about understanding human behavior and treating respondents ethically. Psychology: In-depth understanding of cognitive biases and social dynamics can profoundly influence survey design. Let's take the 'Recency Effect,' a psychological principle stating that people tend to remember recent events more vividly than those in the past. While framing questions about user experiences, this insight could be invaluable. For example, a question like "Can you recall an instance in the past week when our customer service exceeded your expectations?" is likely to fetch more accurate responses than asking about an event several months ago. Ethics: On the other hand, maintaining privacy, confidentiality, and informed consent is more than ethical - it's fundamental to the integrity of the research process. Imagine conducting a sensitive survey about workplace culture. Ensuring respondents that their responses will remain confidential and anonymous can encourage more honest responses. An introductory note stating these assurances, along with a clear outline of the survey's purpose, can help build trust with your respondents. Survey research software In the age of digital information, survey research software has become a trusted ally for researchers. It simplifies complex processes like data collection, analysis, and visualization, democratizing research and making it more accessible to a broad audience. LimeSurvey, our innovative, user-friendly tool, brings this vision to life. It stands at the crossroads of simplicity and power, embodying the essence of accessible survey research. Whether you're a freelancer exploring new market trends, a psychology student curious about human behavior, or an HR officer aiming to improve company culture, LimeSurvey empowers you to conduct efficient, effective research. Its suite of features and intuitive design matches your research pace, allowing your curiosity to take the front seat. For instance, consider you're a researcher studying consumer behavior across different demographics. With LimeSurvey, you can easily design demographic-specific questions, distribute your survey across various channels, collect responses in real-time, and visualize your data through intuitive dashboards. This synergy of tools and functionalities makes LimeSurvey a perfect ally in your quest for knowledge. Conclusion If you've come this far, we can sense your spark of curiosity. Are you eager to take the reins and conduct your own survey research? Are you ready to embrace the simple yet powerful tool that LimeSurvey offers? If so, we can't wait to see where your journey takes you next! In the world of survey research, there's always more to explore, more to learn and more to discover. So, keep your curiosity alive, stay open to new ideas, and remember, your exploration is just beginning! We hope that our exploration has been as enlightening for you as it was exciting for us. Remember, the journey doesn't end here. With the power of knowledge and the right tools in your hands, there's no limit to what you can achieve. So, let your curiosity be your guide and dive into the fascinating world of survey research with LimeSurvey! Try it out for free now! Happy surveying! Think one step ahead. Step into a bright future with our simple online survey tool Pricing & Plans Get started

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- Category: Knowledge
The goal hereby is to analyse and evaluate the retrieved data to extract certain knowledge about different research topics or fields with respect to demography. More specifically, this data is used to draw conclusions about the attitude of a specific population by questioning a smaller sample group. Essential for this endeavour is that the questioned sample is representative of the population, otherwise no statistical inference is possible and the generalisability becomes invalid. Survey methodology The methodology of surveys is concerned with the sample selection from a population as well as the survey data collection approach.The sample selection is an essential task in order to be able to generalise findings to a population of interest in the later stages of survey conduct. A list of members of a population has to be filtered for a representative sample group without selection bias to reach said generalisability, i.e. avoiding under- or overrepresentation of elements (population members) within the sample group.The survey data collection approach is largely dependent on specific factors such as costs of survey conduct with an approach, coverage of the population of interest with an approach, flexibility of question design with an approach, participation willingness with an approach and response accuracy with an approach. Mixing different data collection approaches can lead to a so-called mode effect which will ultimately lead to different results when comparing different data collection modes within a survey. Application examples for surveys Surveys can be undertaken for all sorts of purposes as they are ultimately designed to gather data and convert it into information and knowledge. However, certain fields are predominantly covered by survey research, such as market research, political polls, educational research and customer/employee feedback research.Market research surveys:Market research is initiated by organisations to gain insights into certain target markets/industries and consumer behaviour/attitude. It provides information on market structures, size and demand as well as the competitor situation. This information is important for marketing products successfully.Market research can be conducted either through primary research which can be subdivided into quantitative and qualitative research as well as through secondary research.The latter approach draws on reusing data collected by others to work with.Qualitative primary research focuses on gathering information only on specific cases at hand without drawing conclusions about a general population. It includes techniques such as in-depth interviews, case studies, focus groups, observation etc...Quantitative primary research provides the possibility of testing theories and hypotheses for empirical evidence. This may allow for generalised insights into human behaviour and opinions from sample groups to entire populations in an unbiased scenario. In order to receive a representative sample size, quantitative research relies on the conduct of surveys to attain the mathematical database for statistical analyses. This method is widely deployed in fields such as economics, business/marketing, psychology, sociology, political science and medical health care.Political surveys/ Polls:Polls, especially used in a political context of democratic participation rights, are used to enable groups of people who act within a common arrangement to vote on topics that express their opinions or help make decisions. In politics, polls are conducted to elect holders of political offices. These polls take place in the same way surveys are executed under equal conditions of data secrecy, security and anonymity.Political polls can be aforementioned election polls for filling offices in the legislature, executive or judiciary of state, regional and local governments or straw polls/opinion polls that are ad-hoc in nature and give unofficial, spontaneous popular public opinions on political matters by vote.Polls can be held in official polling places with traditional paper-and-pencil surveys as well as on the internet with online surveys. Either of these polling methods can be subject to electoral fraud or manipulation and must therefore take the necessary data security measures to prevent malicious intents.Educational research surveys:Educational research can cover anything from administration-based or structural surveys, for example, university reviews, evaluation of courses, lectures or seminars, professor and lecturer assessments, to project- or thesis-based surveys, for example, surveys for seminar papers, bachelor-, master-, diploma- or doctoral thesis.Depending on the insights that are to be generated, educational surveys can be conducted with all the aforementioned questioning approaches, although paper-and-pencil, as well as online surveys, are largely favoured among students.Customer satisfaction and employee feedback surveys:Customer satisfaction surveys and employee feedback surveys are the most commonly performed surveys within organisations to improve company processes, structures, products and services. These are the utmost important factors for companies to remain competitive and grow by gaining information on internal blind spots and aspects that underlie insufficient quality and efficiency.This data is incredibly helpful in building stronger and better relationships with customers and employees alike which may positively impact customer lifetime values and employee retention rates. Concluding remarks This article is merely aimed at providing a brief overview of the nature of surveys and sparking interest as well as curiosity regarding the powerful practice of survey conduct. With a growing trend towards digitisation and the concomitant resources available online, creating and running surveys has never been easier in terms of technical convenience and financially cheaper accessibility. The concluding knowledge gain is immensely valuable and therefore intrinsically attractive.

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- Category: Security
We want our users and our community to feel safe and protected when working on and with our online survey software, which is why we will expound on the essentials you need to know in terms of laws, measures, and security associated with data gathered by LimeSurvey. There are different legislative levels involved in the bigger picture of data security that LimeSurvey is subject to. Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG) Starting at the organizational level, on which LimeSurvey receives data input from any potential user, data security and privacy have to be ensured by orders of the superior federal state level, i.e., the respective legislation of any of the 16 federal states in Germany. However, these multiple federal state data protection laws have to coexist with regulations on the country level, the Federal Data Protection Act, which was first introduced in 1978. You can read the details of the Federal Data Protection Act here. Any German organization such as LimeSurvey has to adhere to any data security regulations dictated by the Federal Data Protection Act and the federal state laws. The Federal Data Protection Act is further connected to European regulations. European Data Protection Directive 95/46/EC The Data Protection Directive 95/46/EC was adopted by the European Union in 1995 in order to regulate data processing and laws within its member states. It serves to specify and dictate minimal data security requirements that each member state is to incorporate into internal law. In fact, by 1998 all member states had created their own data protection laws according to the European Data Protection Directive, including Germany. You can find out more about the European Data Protection Directive 95/46/EC here. General Data Protection Regulation (GDPR) The General Data Protection Regulation is a new data protection regulation drafted by the European Union and will replace the previously existing European Data Protection Directive, as well as the German Federal Data Protection Act, and will, therefore, directly impact German laws on data security, including measures undertaken by LimeSurvey to keep users' data safe. The GDPR was implemented on 25 May 2018 and aims at strengthening data protection throughout the EU by unifying regulations incorporated into the national law of all member states. Thus, data security policies will assimilate in the future across countries in the European Union. The goal is to increase data security by standardizing regulations within an established and dynamically cooperating inner-European market. The reason for this radical shift of EU regulations is founded on increasing data abuse possibilities due to expanding cloud computing and big data efforts prevalent among organizations in all areas nowadays. You can find out more about the European General Data Protection Regulation here. In Safe Hands with LimeSurvey Any data collected and processed by LimeSurvey is done strictly within the legal requirements. We are an Open Source organization that thrives on our great community without forcing or restricting anyone's use of our online survey software. The community can only keep growing safely if data protection is ensured at all times, which is the most valuable user right in the eyes of the LimeSurvey company.LimeSurvey neither discloses any user data publicly nor transfers any user data to any third party without explicit consent. It has always been this way and will always remain this way.Amen.

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- Category: Knowledge
This segmentation which precedes any personalized addressing of customers requires defining the criteria to segment by, such as demographic data in order to better determine who your customers or prospects truly are. If you are running a survey with one of the aforementioned target audiences, it is vital to ask the right demographic questions in order to maximize your understanding of this data.In the following sections, we will take a look at the best demographic questions to ask and how to ask them in surveys. What Demographic Data to Collect in Surveys Naturally, not every survey should contain all conceivable demographic questions. The process of selecting and writing demographic questions is always strongly case-dependent and should be chosen based on research strategy and goals. Therefore, make sure to explicitly define the purpose of your data acquisition beforehand and you will be on the right track.Nevertheless, a certain basic set of demographic data will always be helpful in segmenting survey research data in order to get to know your main prospects or customers.What is your age?The art of asking about a respondent’s age is balancing the level of data detail as well as avoiding survey fatigue, i.e., grouping individual ages into ranges leads to fewer answer options, improves readability and possibly lowers response fatigue.How finely you choose to distinguish between age groups should be tested for comparison of response rates.It is important to work with a single-choice question format such as a radio list question type, as these answer options need to be mutually exclusive. Also, make sure that your age ranges don’t overlap, otherwise, your data evaluation will be difficult.Here’s an example of how you could structure the question:o Under 18 years oldo 18 – 24 years oldo 25 – 34 years oldo 35 – 44 years oldo 45 – 54 years oldo 55 – 64 years oldo 65 – 74 years oldo 75+ years oldWhat is your gender?Asking about a person's gender has become an increasingly sensitive topic, as apart from male and female gender attribution, multiple alternative gender descriptions have arisen recently that have been recognized as official gender statements.LimeSurvey offers a prebuilt button style or radio list gender question type. It, however, only includes male and female as answer options so far. If additional gender options are to be included, a simple radio list question type will do. Also, a simple open-ended question type can be used to give respondents the ultimate freedom in choosing their gender identification.Here’s a preview of possible questions regarding the sex/gender of your test person: What is your sex?o Femaleo Male What is your gender identification? o Male o Female o Other What is your marital status?Learning about respondents’ marital status is often one of the less important demographic questions, as this segmentation does not usually deliver significant value to the majority of most businesses.Nevertheless, there are plenty of benefits of gaining information from this data, especially since it is a fairly straightforward question. It makes sense to enable multiple choice question types in this case, as a combination of answer options is possible, e.g., someone who is single could also be recently separated from a meaningful relationship.Here is an example of how to ask for marital status:o Singleo Married or domestic partnershipo Widowedo Divorcedo Separatedo OtherHow would you specify your ethnicity? Questions about ethnicity, race, or origin are highly sensitive in nature due to conflicts and crises that have shaped society through past events and prejudices.Nevertheless, the data derived from this question is popular to segment survey responses in order to derive trends and patterns in regard to cultural impact.As this is not a mere aspect of documentation, but also based on belief systems and emotional identification, you should use a multiple-choice question type to help ensure that respondents have multiple options to choose from depending on how they identify.This example could be used as a template for the question:o African Americano Whiteo Hispanic or Latinoo Native Americano Asiano OtherWhat is the highest educational level you have achieved?Receiving data on respondents’ qualifications is a great way to analyze the educational impact on answers given in your survey.Make sure to provide a complete and distinct list of qualification levels here to cover any possible situation. Usually, answer options involving degrees can be thought of as mutually exclusive, as they build on each other in a hierarchical structure when asking about specifying the highest qualification, so you should use a radio list question type here.o Less than high school or secondary school degreeo High school or secondary school degreeo Bachelor's degreeo Master's degree or diplomao Doctorateo OtherWhat is your annual gross household income?Similar to the age question presented above, income questions can face the problem of survey fatigue depending on how detailed, and thus how many answer options are presented at once. Categorizing income in ranges will again help reduce the available options and make it more transparent.Make sure to use a currency that is recognized globally to improve the comprehensibility and comparability of answer options, e.g., U.S. dollars or EURO.As money is always a sensitive topic, it is recommended that if you are not in desperate need of this data to make the income question a voluntary one, as many people do not like giving information on their personal finances.o Less than €30.000o €30.000 to €49.999o €50.000 to €69.999o €70.000 to €89.999o €90.000 to €99.999o €100.000 or moreWhat is your current employment status?If you are questioning a wide variety of people, getting information on their employment status can be very interesting and valuable.The difficulty with this question, however, is to provide all possible occupational statuses. Listing a few common ones and offering an Other option, however, should solve the problem. Make sure to use a multiple-choice question here since people can have different occupational statuses at the same time, e.g., a student can also be employed part-time or self-employed.o Employed full-time (40 or more hours per week)o Employed part-time (up to 39 hours per week)o Unemployedo Self-employedo Unable to worko Retiredo Studento OtherWhich industry do you work in?This is an optional question and obviously will only be relevant if the aforementioned question was answered with a full-time, part-time or self-employment response.This is also a tricky one, as you may use a single or multiple-choice question type and have a very long list of industries which may lead to survey fatigue, or you could offer an open-text question which will significantly increase the amount of time it takes to complete the survey.A great approach here would be to create a question that works with search recognition, a hybrid of the aforementioned options in a manner that allows the respondent to start typing in an open-text field, and based on this, offers predefined answer options that will standardize the results to be evaluated later on. This, however, will require coding expertise. Leverage the Value That Demographic Data Can Deliver The key to obtaining the maximum benefit from demographic data is contingent upon two aspects:Firstly, you need to align your questions with your research goals and strategy by choosing the necessary demographic questions and phrasing them in a way that they are appropriate and meaningful.Secondly, you need to make sure not to overload your respondents with too many demographic questions at the same time. So you have to find a good balance between getting enough data for your research requirements and not having too many questions, which might cause your respondents to abandon your survey before completion.

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- Category: Knowledge
3 Ways to Present Surveys to Your Audience One of the first things to decide when setting up a survey is the general design and presentation style for your questions and answers. In this context, you have to choose the format for displaying your survey. Essentially, this means you can either show your entire survey on one page, which is called scrolling survey design in the research world. You can show your survey on multiple pages, i.e., one question per page, which is called paging survey design. You can alternatively use a hybrid format offered exclusively by LimeSurvey that allows you to show one question group per page consisting of several questions, which we will call categorizing survey design. What seems like an easy decision at first will require some further consideration when looking closer at this design topic. In light of the availability of different technical devices to take surveys on nowadays, such as desktop computers, tablets, or smartphones, formats may appear more advantageous on one device, yet more disadvantageous on another device. This adds extra complexity to the survey design. Researchers have been testing and evaluating this design question for years now by examining key metrics such as bounce rates, completion times, and rates, as well as item nonresponses. Insights indicate that surveys taken on desktop computers do not differ significantly for scrolling and paging designs with regard to completion and bounce rates. Merely, a tendency to skip certain questions was discovered for scrolling survey designs which could have had any number of reasons such as a mental overload, boredom, or other problems connected to survey fatigue. Tips For Different Survey Design Formats One thing has to be stated clearly: there is no general best strategy that will apply to any type of survey. Ultimately, it comes down to the survey characteristics with regard to survey length in terms of time and number of questions, as well as technical equipment and connectivity. Nevertheless, scenarios can be created within which a certain design format may be more suitable than others due to the underlying survey conditions. This leads to the following tips for the usage of different survey design formats: In general, if your survey is short in terms of the time it requires to be completed, as well as a low number of questions, the recommendation will always be to use a scrolling design to keep the survey short, regardless of the device used. A paging or categorizing design will spread questions over several pages and require respondents to click on the next button as well as to adjust to the subsequent page(s), which prolongs a survey. This will almost always exhaust or lower respondents’ interest potentially resulting in lower completion or higher bounce rates. A paging design usually only makes sense if you have a long survey that is to be taken on either a desktop computer or a laptop, as these devices possess larger screens, as well as allow for faster cursor movements and clicks. This way, surveys can be completed in a more convenient manner when shifting from page to page. Obviously, the aforementioned paging design can also be replaced by a categorizing design which is the more elegant way as it groups question subtopics to facilitate respondents recognizing logical connections between questions. Because tablet and smartphone devices have smaller touchscreens, a categorizing design should be used with long surveys, as it would minimize the negative effects of both pure paging and scrolling designs. In the categorizing design, fewer clicks and new page loads are required than with the paging design, as well as less scrolling and information overload are present than with the scrolling design. The advantage of paging and categorizing design is perfectly clear: every time a respondent completes one or a few questions on a page and clicks the next button, this data is submitted and saved, even if the respondent drops out on the subsequent page. If a respondent completes the same amount of questions in a scrolling design and drops out without submitting, all that data is lost. In this scenario, paging and categorizing designs are more valuable as partial data may still deliver important insights. Conclusion All in all, we do, however, recommend that you try to avoid creating long surveys with many questions, as these will oftentimes lower completion rates and increase bounce rates due to survey fatigue. Try and split longer surveys by subtopics into multiple shorter surveys. This way, you will make sure to increase survey relevance to your target audience and earn more valuable data to analyze.In the end, it all comes down to how well you know your target audience. The more you find out about devices used and survey perseverance, the better you can suit your survey design to achieve the best results.